Vendor Management Solutions
Vendor Management is one of our services that our clients really appreciate. We help improve staff productivity and allow them to focus on the business while we interact as a single point of contact between your other IT services and device vendors.
Do you have a network printer or copier that is serviced by another vendor such as Xerox, Canon, Kyocera, or other 3rd party vendor?
How about the vendor that provides your phone or internet services?
Or a vendor who provides specialty support for your line-of-business (LOB) applications?
We remove the tedious task of having your employees navigate the process of contacting said vendors, attempting to troubleshoot and resolve the issue at hand, then setting up a service ticket in the event the vendor is not able to resolve the issue via phone.
Our Vendor Management services are offered in Henderson, Boulder City, and Las Vegas, Nevada businesses and corporations as part of our IT Managed Services plan.
This allows your employees to continue performing their business related duties while the problem gets resolved by us.
This also becomes a much more efficient process as we become your single point of contact for these vendors, so there is no questions who an employees need to contact to achieve a resolution.
Your employees simply create a service ticket via our IT Managed Services support portal, or from their desktop interface and we take care of the rest.
Think of the increased productivity you will experience company wide by allowing us to be the single point contact for all of your technology needs. Now no matter if you are experiencing issues with your phone server, internet service, document scanners, network printers, fax machines, or copiers simply contact us, your trusted partner for all of your technology and networking needs.
Our Vendor Management solutions offload the tedious tasks to our certified technicians in Henderson, Nevada to work with your vendor and resolve the problems taking place.
Contact us today to find out how we can improve your business’s productivity while decreasing support cost for your companies IT networking infrastructure.