Patch Management Solutions

According to a study that was performed by the Gartner Group, over 90% percent of data breaches worldwide is a direct result of software applications or operating systems missing critical patches. Our patch management services provide an extra layer of protection for your business.

A patch is a piece of software that is normally provided by the original vendor of a program in order to fix or improve upon the main piece of software. Patches normally consist of improvement and updates to the software but can also often consist of bug fixes to resolve security vulnerabilities that have been discovered in the program.

We work with your business to determine a custom patch management solution that works best based on your company budget and equipment needs. We also have all-inclusive IT Managed Service packages that cover all of your system patching needs for one low monthly cost.

Our patch management services include patching and updating of operating systems as well as 3 party applications such as: Windows 7/8/8.1/10, Mac OSX, Microsoft Office all Versions, Adobe Flash, Adobe Reader, Adobe Professional, Adobe Master Suites, Firefox, Chrome, Java, Quicktime, iTunes, Notepad, Skype, Safari, VLC Player, Thunderbird, Silverlight, Malwarebytes, Dropbox, Google Drive, Mozy, OneDrive, Evernote, Google Earth, as well as many other software providers to ensure your systems security.

We also manage and update your specific Line-of-Business (LOB) applications such as Lacerte Tax, Sage Timeslips, Peachtree Accounting, Quickbooks All Versions, TimeMatters, LexisNexis, Drake Tax, and many other applications used in your everyday business environment.

With our Patch Management solutions in Henderson, Nevada, Boulder City, and Las Vegas, we strive to remedy any security issues we encounter with your business network before they cause issues to ensure the highest level of continuity and efficiency of your business.

Our process of patch management consists of more than just logging into a computer and running updates for all of the systems, after all, any business can have their employees do something that simple.

We implement each windows update (patch) on virtual computers in our Network Operations Center (NOC) that are used for testing updates, patches, new software installs, and other testing purposes so that when patches are pushed to your system computers they have been fully tested by our technicians and should not result in any system issues or crashes.

After an update or patch has been tested, then a we push the updates to a few of your functional business workstations to ensure there are no conflicts or problem on your active machines that run all of your other company software.

If we encounter no issues, then your remaining business workstations are sent the approved patches.

We perform a similar process of research, testing, and implementation for your business server patching as well.

Since your business server is a critical part of your networking infrastructure, we implement other fail-safe procedures when dealing with these systems to ensure updates do not result in conflicts or possible downtime. It is not uncommon for some patches or updates to be released by software developers that cause software crashes or even worse, full system failure.

By taking a documented approach to patching we limit the amount of employees that could experience an issue while still implement the needed security measures to keep systems up-to-date and functional.

If you are interested in learning more about our Patch Management and other IT Managed Services plans then contact us below or give us a call at 702-509-1349

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